Connection: terms

Connection terms
Effective 26 October 2026.
Provided by Moola. Support: https://project-moola-401d0.web.app/support

Connection is a personal flight tracker. It estimates arrival times and whether you can make a connection from open aircraft position data, usual times seen in public flight history, your phone's GPS and the times you enter. It is not an airline, airport or air traffic service and has no access to airline systems. Times, gates, verdicts and Plan B flights are estimates and can be wrong or late. Always follow your airline, the airport screens and staff. Never rely on Connection alone to decide whether to board, leave a gate or buy a ticket.

Plan B lists flights that have recently been seen operating the same route, with their usual times. It does not show seat availability, fares or whether an airline will rebook you. On one ticket, your airline is usually responsible for rebooking you after a missed connection; on separate tickets it usually is not. Check your ticket's conditions and applicable passenger rights.

You can add your flights and see them on the board before deciding to buy. Live tracking, change alerts, in-flight tracking from your phone, Out the window and syncing across phones need the one-time unlock. There is no ongoing free tracking tier and no trial. The actual local store price is shown before purchase. It is one payment, with no subscription or renewal. Declining keeps your flights on your phone but does not unlock tracking. Restoring a purchase, account recovery, support, legal information, exporting your trips and deleting your account remain available without paying.

Sign in to a Connection account before buying so the verified unlock belongs to that account. Use the same account on your other phones to recover access; the original store remains responsible for the purchase and refunds. A purchase made on one platform unlocks your Connection account where Connection is offered. Never buy again because restoring failed: check that you are signed in to the same store and Connection accounts and contact support. Purchases cannot be moved between Connection accounts. Recovering a purchase after deleting its account requires support and proof of ownership.

The unlock covers the whole Connection app. It is not a promise that open data sources, hosted services, device compatibility or app distribution will continue indefinitely. Connection checks verified rights for refunds and revocation. Paid access can be used offline for up to 30 days after a successful check; reconnect to refresh it. Store refunds or revocations can remove paid access. Your trips stay in your account and remain exportable and deletable. Refunds are handled by the original store under its rules and your consumer rights.

Position data comes from adsb.lol under the Open Database License, and reference data from OurAirports, Virtual Radar Server standing data, Natural Earth and Wikidata under their own licences; attribution is in the app's sources list. Coverage depends on volunteer receivers and is weaker over oceans and in some regions.

Deleting your Connection account removes its live cloud data and membership and keeps your other Moola apps. It does not request a store refund or remove exports or device backups. Limited retained records and provider backup timing are described in Privacy.

Use the service lawfully. Do not try to access another person's account, send false positions or overload the service. Original application code, branding and assets belong to their rights holders; bundled font licences are preserved. No affiliation with any airline, airport, data provider or other flight tracker is claimed.

These terms do not exclude statutory consumer, privacy, refund or other rights that applicable law protects.