Shellburst: delete account

Delete a Shellburst account

In the app: Settings, Delete account. Confirm with the sign-in method the account uses: Apple, Google or a code sent to your phone. An Apple-linked account must confirm with Apple so the app can revoke its Apple authorization. The app saves a deletion receipt and shows when the request is finished. Requested is not finished.

The app-specific worker removes saved results, sync operations, app membership and account mappings. When the request finishes, the phone removes this account's saved results and shows and signs out. Other devices must reconnect to learn of deletion. Clips and cards shared outside the app cannot be remotely erased.

Deleting Shellburst preserves another Moola app's membership and data. The shared authentication identity is removed when no other active app membership needs it. Completed request markers, detached payment references, logs and provider backups follow the periods in the privacy policy. Account deletion does not automatically refund a store purchase, and store purchases are managed by Apple or Google.

Without the app: request deletion through https://project-moola-401d0.web.app/support. Identify Shellburst and the account email or mobile number. Moola verifies ownership without asking for a password or sign-in code. Support aims to resolve verified requests within 30 days and confirms completion and the scope of retained records. This route does not require installing or paying for the app.