Allowance: delete account

Delete your Allowance account
Effective 21 October 2026.

In Allowance, open Account and deletion from the payment screen, or Account in Settings. Choose Delete account, read the consequences and type delete. Confirm it is you by signing in once more with the same option you use: Apple, Google or your mobile number. Apple-linked accounts revoke Apple's authorization before the request is queued. Export your records first if you need a copy. You do not need an active subscription to delete an account.

The request starts a retryable server worker. The app saves a private deletion receipt, signs out, pauses monitoring and checks progress. Reopen Account to check again if the network is interrupted. A pending request is not completed deletion. Completion appears only when the server has erased Allowance's account tree and released its membership. The app then removes the matching saved account ledger and purchase cache from this device. Other devices clear access when they next connect; erase offline device copies separately if necessary.

The worker removes your Allowance profile, synced ledger, pending sync operations, account purchase identity and server entitlement. Store references kept for up to 90 days are detached from your Firebase UID and account-binding token. Completed deletion confirmations and membership release records expire after 30 days; asynchronous provider deletion and backups can take longer under provider retention. If you have another Moola app account, that app's records and shared sign-in identity remain. Otherwise the shared Firebase Auth identity is deleted.

A separate signed-out preview, exported files and device backups are not part of the cloud account and need to be erased separately. Apple retains payment records under its policies. Account deletion does not cancel an Apple subscription: cancel it in Apple subscription settings to stop future billing.

Without the app, request deletion through https://project-moola-401d0.web.app/support. Give the app name and the email address or mobile number linked to your account, never a sign-in code. Moola verifies ownership, explains the scope and confirms completion. Support correspondence is retained for 12 months after closure unless law requires otherwise. See the privacy policy for the full data inventory and retention.