Oddwalk: delete account

Delete an Oddwalk account

In Oddwalk, open Grown-ups, complete the parental gate and sign in to the parent account. Choose Delete account, review the scope and confirm your identity with the account's own provider. Apple authorization is revoked when applicable. The app shows a requested status until the deletion worker confirms completion.

Deletion removes Oddwalk account records and backups, including saved looks, courses, maker drafts, discoveries and game checkpoints, plus access records, account mappings and the local parent account cache. Anonymous device preview and sound preferences are separate from the parent account. It preserves other Moola app memberships. Detached store dispute references may remain for up to 90 days, retry records for 7 days and completed deletion markers for 30 days; automated expiry may take additional processing time. Recovery backups follow the configured 7-day Firestore point-in-time window and must not repopulate deleted active data. Support correspondence is retained for 12 months after closure.

To request deletion without the app, use https://project-moola-401d0.web.app/support and identify Oddwalk. Support verifies ownership without asking for a password or verification code. Do not send a child's name, photo or other private data. A request is not a completion confirmation.

Deletion does not issue a store refund, and does not silently transfer purchased rights to another parent account. Purchase and account recovery support remain available without paying again.